Mercedes-Benz Eco Coach

Name: Mercedes-Benz Eco Coach
Availability: InStock
Rating: 4.230769157409668 (11157 reviews)
Author: Mercedes-Benz AG

Mercedes-Benz AG

11.2K reviews

USK: All ages

100K+

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USK: All ages

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About this app

For your Mercedes with electric or plug-in hybrid drive: get tips and collect points with the Mercedes-Benz Eco Coach.

Are you looking for useful information on how to improve the handling, charging and parking performance of your Mercedes-Benz electric or plug-in hybrid vehicle? The Mercedes-Benz Eco Coach App assists you in using and optimising your vehicle on the basis of real data by providing useful tips and explanations on how to use your vehicle in a sustainable and resource-saving manner by reference to your individual driving, charging and parking activities.

Rewards for sustainable use of your vehicle: In the Mercedes-Benz Eco Coach App you receive points for your individual activities, which can subsequently be exchanged for attractive bonus rewards. You can also take up exciting challenges to boost your points tally.

The Mercedes-Benz Eco Coach App additionally provides you with a simple and convenient means of controlling your all-electric vehicle's maximum state of charge, allowing you to determine the level to which you wish to charge your battery.

Simply install the Mercedes-Benz Eco Coach App on your smartphone, activate the Mercedes-Benz Eco Coach service at the Mercedes me Portal and away you go.

Your benefits at a glance:
• Get tips and recommendations based on your driving, charging and parking activities
• Collect points for using your vehicle in a sustainable manner and successfully completing challenges
• Control your all-electric vehicle's maximum state of charge directly from the Mercedes-Benz Eco Coach App

For the environment

Updated on

Sep 23, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

This app may share these data types with third parties
Location, App activity and App info and performance
This app may collect these data types
Location, Personal info and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

11K reviews

Lisa Severn

September 12, 2026

Update September 2026 - still assumes that only one person drives the car. A fundamental omission imho This app is only usable if you're the only driver of the car. As an EV newbie I wanted to learn how to get the best efficiency but my first challenge was marked complete without me leaving the house because my partner had taken the car to work. The app seems to ignore both driver profiles and the fact that my phone location hadn't changed. In summary: disappointing and poorly tested

Mercedes-Benz AG

September 13, 2026

Hi Lisa, we are very sad to read of your disappointment in the app. Should you need any tips or have questions about the app then please reach out to our colleagues via the app help tab, 📞00800 9 77 77 777 or 📞0207 660 9993 and they will gladly assist. Wishing you all the best for a lovely day!😁

Stuart Barr

August 2, 2022

Update #4. I will be giving up using this app. I've persisted for weeks but it's too unreliable. For me, the app no longer logs driving seasons. Nothing logged in over a week. Charging and parking are logged, but zero miles recorded. This makes the app totally useless if unreliable and prevents participation in community challenges. Developer... no updates since May?

10 people found this review helpful

Mercedes-Benz AG

August 12, 2022

Hi again Stuart, our app developers have just released an update to the Eco Coach app (2.4.0), please update your app to this version. This has now cured the logging issue that you were experiencing. Why not review the app in a few weeks’ time, we look forward to hearing that all is well and maybe we will get a few more ⭐’s 😉. Best wishes.

Brian Hauxwell

January 11, 2023

Points rules have changed to put you off solar charging. You now need 5% and greater than 3 minutes to eern any points. I charge (whenever possible) using solar panels fitted to the house, so lots of small stops and starts (depends on the weather). Also you now have to do more than 5% in a single charge. On a clear summer day that would be fine, for other weather I doubt any charging points will be available.

1 person found this review helpful

Mercedes-Benz AG

January 11, 2023

Thanks for the feedback Brian, we always make sure that our app development team are made aware of any comments we receive. Take care and have a lovely day further.

What’s new

- New Ranking system available soon.
- New Gamification profile added.
- Revised and optimized some app texts.
- Bug fixes and stability improvements.

Thanks for using our app!

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USK: All ages

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