Hotels.com: Book Hotel Deals

1.07M reviews
Content rating
USK: All ages
50M+
Downloads
Content rating
USK: All ages
Users interact, Digital purchases
Learn more
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About this app

Hotels.com® is a hotel booking app for finding and booking hotels worldwide – from city-centre rooms and seaside resorts to budget B&Bs and luxury stays. Members save up to 20% instantly with Member Prices* and earn rewards for future trips. Search, compare and book your room in a few taps.

WHY TRAVELLERS CHOOSE HOTELS.COM
- Over 500,000 properties worldwide, from budget rooms to luxury stays
- Stay 10 eligible nights to unlock £100 in Hotels.comCash™**
- Compare places side by side in the app and get alerts when prices drop
- Book work trips faster with your saved business travel preferences
- If your plans change, cancel for free on most hotels***

SAVE WITH MEMBER PRICES AND HOTEL DEALS
Save up to 20% instantly on selected hotels with Member Prices you won't find anywhere else. Watch for mobile-only deals in the app.

EARN REWARDS WITH HOTELS.COM® REWARDS
Join our free rewards programme and collect a stamp for every night you stay. Stay 10 nights and earn £100 in Hotels.comCash™ – rewards that work like cash towards your next stay.

FIND YOUR KIND OF STAY
Browse over 500,000 properties worldwide and find the right room for your trip, whether it's a last-minute room tonight, a weekend break or a longer holiday. Whatever the trip calls for, find it here: seaside resorts and all-inclusive resorts, boutique hotels, bed and breakfasts, guest houses, city stays, budget motels, spa hotels, family hotels, dog-friendly stays and luxury suites, with hotel deals for every kind of trip. Looking for somewhere nearby? Find a hotel near me in seconds, wherever you are.

BUSINESS TRAVEL ON HOTELS.COM
Travelling for work? Create a business profile once and save your must-have preferences, from fully refundable stays and Wi-Fi to breakfast, star ratings and guest ratings. Every time you select 'business trip', we show work-ready stays with reviews from fellow business travellers.
- Every eligible work stay counts towards your rewards
- Keep your work and leisure travel together in one account

LAST-MINUTE DEALS AND FLEXIBLE BOOKING
Need a room tonight? Find last-minute deals and book a place for tonight, this weekend or months ahead. If your plans change, cancel for free on most hotels. Book now and pay later at many places, and change or cancel your booking right in the app.

EVERYTHING YOU NEED IN THE APP
- See prices, guest ratings and amenities for different places, aparthotels and rooms side by side
- Search and filter by price, location, guest rating and amenities, and see every stay on a map with verified guest reviews
- Set price alerts on the rooms you're watching and get notified when prices drop
- Use Trip Planner to save your favourite hotels and resorts and share them with friends and family
- Access your booking details at any time – even offline

Download Hotels.com to find and book your next room.

In short: Hotels.com is the hotel booking app to find, compare and book hotels and rooms worldwide for holidays and work trips, save instantly with Member Prices and earn rewards for future trips.

IMPORTANT INFORMATION
*Member Prices are available on selected hotels to logged-in members and app users. Savings vary by membership tier; up to 20% requires Gold or Platinum status. The discount will be applied to the price of selected hotels (excluding applicable taxes and other fees). Subject to terms and conditions, see site for details.
**Cost per night must be £75+ including taxes and fees paid to Hotels.com. Not redeemable for cash and can only be used on Hotels.com and other participating brands. Exclusions apply, see terms
***Free cancellation on most hotels; some hotels require you to cancel 24–48 hours before check-in. See property pages on our app for details.
The Hotels.com app uses information for analytics, personalisation and advertising.
Book hotels & rooms worldwide. Find hotel deals & earn rewards on every stay.
Updated on
12 Oct 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
  • This app may share these data types with third parties
    Messages, App activity and Device or other IDs
  • This app may collect these data types
    Location, Personal info and 9 others
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

1.04M reviews
Alexandru Pisarenco
27 August 2026
the app simply doesn't work. can't log in, can't view reservations, keep getting the "oops, try later" message for 3 weeks now. tried uninstalling and reinstalling, nothing works. can't get to my booking using this app. horrible experience. edit: the website was dead, that's why the app wasn't working. still, happened 2 times in a row right before I urgently needed to access my booking information. you have to work on your availability - this is unacceptable.
3 people found this review helpful
Did you find this helpful?
Hotels.com LP
27 August 2026
Hi, we’re sorry you experienced this log-in issue – thanks for letting us know. We’re looking into this and appreciate your feedback.
Jolinda sahusilawane
17 September 2024
Worst experience ever! My booking didn’t show up on their app, but the hotel had no record of it. I was forced to pay the full amount on the spot, yet they still charged my card, claiming I received the service. They couldn't even provide proof that the money was transferred to the hotel or show an invoice. Feels like fraud! Their customer service is unreachable, and I can't even message them through the app. Absolutely unreliable and can't be trusted. Stay away from this service!
1 person found this review helpful
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Hotels.com LP
17 September 2024
Hi, we’re so sorry you’ve had this frustrating issue. We’d like to look into this for you so we can understand what happened and how we can help. We aren’t able to direct message on this platform, but if you contact us on our customer support channel on service.hotels.com, we will research the issue and help resolve.
Wi Mo
31 March 2023
Like several reviews, I have been frustrated with the app for months now. I just saw that they have a new logo so I though, there must be a new update and they finally fixed the errors. But to my disappointment, still no. (1) the layout is still bad, (2) I'm supposed to be logged in but when I actually want to book something, it asks for all my details again, (3) when I click log in, nothing happens, and there are more. Your rating has gone so bad and still you don't do anything about it!
1 person found this review helpful
Did you find this helpful?
Hotels.com LP
31 March 2023
Thank you for letting us know – we know this is frustrating. We’ve recently updated our app, and our tech team is working hard to improve the new experience. Please stay tuned for upcoming improvements and features

What's new

We continue to update our app to help you find your perfect somewhere.
Content rating
USK: All ages
Users interact, Digital purchases
Learn more

App support

About the developer
Expedia Group, Inc.
android@expediagroup.com
1111 Expedia Group Way W Seattle, WA 98119 United States
+1 206-481-0560

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