Hotels.com: Book Hotel Deals

1.07M reviews
Content rating
USK: All ages
50M+
Downloads
Content rating
USK: All ages
Users Interact, Digital Purchases
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About this app

Hotels.com® is a hotel booking app for finding and reserving hotels worldwide—from city-center rooms and beach resorts to budget motels and luxury stays. Members save up to 20% instantly with Member Prices* and earn rewards** for future trips. Search, compare, and reserve your stay in a few taps.

WHY TRAVELERS CHOOSE HOTELS.COM
- Over 500,000 properties worldwide, from budget rooms to 5-star and luxury stays
- Earn rewards on every stay, use them like cash, no blackout dates
- Compare places side by side in the app and get alerts when prices drop
- Book work trips faster with your saved business travel preferences
- The price you see is the price you pay—no hidden fees, plus free cancellation on most hotels***

SAVE WITH MEMBER PRICES AND EARN REWARDS
Become a member for free and save up to 20% instantly on select hotels with Member Prices. Then earn rewards on every eligible booking and use them like cash toward your next stay—with no blackout dates. Plus, unlock mobile-exclusive deals in the app.

FIND YOUR KIND OF STAY
Browse over 500,000 properties worldwide and find the right room for your trip, whether you want a place tonight, a weekend getaway, or an extended stay. Whatever the trip calls for, find it here: resorts and all-inclusive resorts, boutique hotels, bed and breakfasts, city hotels, budget motels, and luxury stays—with hotel deals for every kind of trip.

BUSINESS TRAVEL ON HOTELS.COM
Traveling for work? Create a business profile once and save your must-have preferences, from fully refundable stays and Wi-Fi to breakfast, star ratings, and guest ratings. Every time you select "business trip," we show work-ready stays with reviews from fellow business travelers.
- Earn rewards on eligible work stays and use them on future trips
- Keep your work and leisure travel together in one account

LAST-MINUTE DEALS & FLEXIBLE BOOKING
Need a room tonight? Find last-minute deals and reserve a place for tonight, this weekend, or months ahead. If your plans change, cancel for free on most hotels. Reserve now and pay later at many places, and change or cancel your reservation right in the app.

EVERYTHING YOU NEED IN THE APP
- See prices, guest ratings, and amenities for different places side by side
- Search and filter by price, location, guest rating, and amenities, and see every stay on a map with verified guest reviews
- Set price alerts on rooms you're watching and get notified when prices drop
- Use Trip Planner to save your favorite hotels and resorts and share them with friends and family
- Access your booking details anytime—even offline—and contact us or the hotel directly from the app

Download Hotels.com to find and reserve your next room.

In short: Hotels.com is the hotel booking app to find, compare, and reserve hotels and rooms worldwide for leisure and work trips, save instantly with Member Prices, and earn rewards for future trips.

IMPORTANT INFORMATION
*Member Prices are available on select hotels to logged-in members and app users. Savings vary by membership tier; up to 20% requires Gold or Platinum status. The discount will be applied to the price of select hotels (excluding applicable taxes and other fees). Subject to terms and conditions, see site for details.
**Rewards are not redeemable for cash and can only be used on eligible bookings.
***Free cancellation on most hotels; some hotels require you to cancel 24–48 hours before check-in. See property pages on our app for details.
The Hotels.com app uses information for analytics, personalization, and advertising.
Book hotels worldwide & earn rewards on every stay. Save with member deals.
Updated on
Oct 12, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • This app may share these data types with third parties
    Messages, App activity, and Device or other IDs
  • This app may collect these data types
    Location, Personal info and 9 others
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

1.04M reviews
Alexandru Pisarenco
August 27, 2026
the app simply doesn't work. can't log in, can't view reservations, keep getting the "oops, try later" message for 3 weeks now. tried uninstalling and reinstalling, nothing works. can't get to my booking using this app. horrible experience. edit: the website was dead, that's why the app wasn't working. still, happened 2 times in a row right before I urgently needed to access my booking information. you have to work on your availability - this is unacceptable.
3 people found this review helpful
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Hotels.com LP
August 27, 2026
Hi, we’re sorry you experienced this log-in issue – thanks for letting us know. We’re looking into this and appreciate your feedback.
Jolinda sahusilawane
September 17, 2024
Worst experience ever! My booking didn’t show up on their app, but the hotel had no record of it. I was forced to pay the full amount on the spot, yet they still charged my card, claiming I received the service. They couldn't even provide proof that the money was transferred to the hotel or show an invoice. Feels like fraud! Their customer service is unreachable, and I can't even message them through the app. Absolutely unreliable and can't be trusted. Stay away from this service!
1 person found this review helpful
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Hotels.com LP
September 17, 2024
Hi, we’re so sorry you’ve had this frustrating issue. We’d like to look into this for you so we can understand what happened and how we can help. We aren’t able to direct message on this platform, but if you contact us on our customer support channel on service.hotels.com, we will research the issue and help resolve.
Wi Mo
March 31, 2023
Like several reviews, I have been frustrated with the app for months now. I just saw that they have a new logo so I though, there must be a new update and they finally fixed the errors. But to my disappointment, still no. (1) the layout is still bad, (2) I'm supposed to be logged in but when I actually want to book something, it asks for all my details again, (3) when I click log in, nothing happens, and there are more. Your rating has gone so bad and still you don't do anything about it!
1 person found this review helpful
Did you find this helpful?
Hotels.com LP
March 31, 2023
Thank you for letting us know – we know this is frustrating. We’ve recently updated our app, and our tech team is working hard to improve the new experience. Please stay tuned for upcoming improvements and features

What’s new

We continue to update our app to help you find your perfect somewhere.
Content rating
USK: All ages
Users Interact, Digital Purchases
Learn more

App support

About the developer
Expedia Group, Inc.
android@expediagroup.com
1111 Expedia Group Way W Seattle, WA 98119 United States
+1 206-481-0560

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