
Molly Chen
Please watch out this app. Unacceptable billing practices and unauthorized charges. I received a payment failed notification and never successfully subscribed to the service, yet money was repeatedly deducted from my bank account on July 16, August 20, and October 8 without my consent. Despite notifying support about the issue, unauthorized charges continued to occur. Exercise extreme caution before providing your payment details to this app.
We're sorry to hear about your experience. We understand how concerning unexpected charges can be. Please contact us at gp.vipsupport@ultiself.com using the email associated with your purchase. We'll review your payment history and subscription as a priority and do our best to resolve the issue as quickly as possible.