BetterHelp - Therapy

65.8K reviews
Content rating
USK: All ages
1M+
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Content rating
USK: All ages
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About this app

BetterHelp makes it easy to connect with a licensed therapist online, whether you use insurance or choose self-pay. With insurance options now available, eligible members may access therapy with an average copay of $23 per session. Answer a few questions and get matched with a licensed therapist from our community of over 35,000 based on your needs, preferences, and location.

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WHY BETTERHELP?
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• Insurance options now available
• Average copay of $23 per session for eligible members
• Over 35,000 licensed, accredited, and experienced therapists
• Match with a therapist based on your needs, preferences, and location
• Message your therapist anytime
• Schedule weekly live video or phone sessions
• Access educational group webinars
• Use BetterHelp with or without insurance

PROFESSIONAL SUPPORT, TAILORED TO YOU
Finding the right therapist can make a meaningful difference. BetterHelp matches you with a licensed therapist based on your goals, preferences, and location. You can message your therapist anytime and schedule live sessions from wherever you are, online.

LICENSED AND TRAINED THERAPISTS
BetterHelp therapists are licensed professionals with at least 3 years and 1,000 hours of hands-on experience. Our network includes psychologists, marriage and family therapists, clinical social workers, licensed professional counselors, and other similarly credentialed providers.

All of our therapists hold a Master’s Degree or a Doctoral Degree in their respective fields and have been qualified and certified by their state professional board, having completed the necessary education, exams, training, and practice.

HOW MUCH DOES IT COST?
BetterHelp now offers a wide variety of insurance options. Your cost may vary based on your plan, provider availability, deductible status, and coverage. Eligible members may have an average copay of $23 per session.

Not using insurance? Individual self-pay plans typically range from $70 to $100 per week, billed every 4 weeks, and may vary based on location, preferences, and therapist availability. Your membership includes messaging and weekly live sessions and you can cancel at any time for any reason.
BetterHelp online therapy now offers insurance options
Updated on
Sep 11, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • No data shared with third parties
    Learn more about how developers declare sharing
  • This app may collect these data types
    Location, Personal info and 8 others
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

64.8K reviews
Patrick Gärtner Coelho
October 1, 2025
very bad app. video and sounds often times not working, the journal cannot be exported and sometimes it shows gibberish after saving. when you are unable to have a therapy session in a certain week you still pay the full amount and you are unable to do it maybe in the next week, you pay, whilst the therapist does not receive that money. greedy and expensive. they only focus on marketing and maximizing profit for people that actually need help, instead of having a good service.
6 people found this review helpful
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Manja_Laila Messerschmidt
March 31, 2021
If you really need professional help avoid this app the therapists are not professional enough to actually work appropriately with people who really need help! It rekindled my trauma. If you just need life coaching or someone to talk to you will be fine. You only get 30 min. Per week, which is no way near enough time to actually work through things. They don't tell you this when you sign up. I am from Europe and prices are the same as "normal therapy " here, so no advantage there.
5 people found this review helpful
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BetterHelp - Therapy Made Easy
April 2, 2021
Hello there, Thank you for sharing your feedback. I am sincerely sorry to hear of your experience. To discuss this, please contact us at contact@betterhelp.com. Have a good day!
Florian Hohenleitner
February 5, 2026
Really unhappy with the app. Login feels very outdated, being simply promoted a Pin login,which is also rather laggy. When reading the message from my therapist, which is very important to me, their profile keeps popping up for me without me prompting it. That feels highly intrusive and is really just a frustrating user experience before I have even had my first therapy session. I applied for financial aid AND used a discount from an affiliate but was still charged 20 USD more than regular price
4 people found this review helpful
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