
Miriam
As others say, completely difficult to use, stupidly made, so that of you're trying to buy a ticket you get bounced time and again between the app and the website, and STILL NOT ACCEPTING CARD PAYMENT. That is absolutely on purpose, even though theyve had the disclaimer "we're working on fixing the problem" forever. People who don't use PayPal nor want to give bank information are left frustrated and to rely on paper tickets, assuming you cab buy them. Ex. The weekly ticket is IMPOSSIBLE to find
4 people found this review helpful
Rhein-Main-Verkehrsverbund GmbH
July 1, 2026
We are deeply sorry if the app has not met your expectations and this might have caused you any inconvenience during the purchasing process. You’ll find lots of useful tips about the RMVgo in the FAQ section (https://www.rmv.de/c/en/shop/app-rmvgo). Please feel free to contact our support team at any time: www.rmv.de/kundenanliegen. RMV App Team

Peter Lairo
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Payment via PayPal finally works after some updates. The biggest problem I have with this app is the user interface. It's really hard to tell which is the list of trips and how to get into the individual trip. Also, it showed way too many past trips, which are irrelevant. Also, at the Frankfurt airport, The information about which track to take for the S-Bahn was extremely unclear. I had to ask people where to go.
11 people found this review helpful
Rhein-Main-Verkehrsverbund GmbH
July 11, 2026
Thank you very much for your remarks. We are sorry if the RMVgo app has not yet met your expectations. We understand your concerns and will be happy to pass on your feedback to our development team so that they can make the necessary improvements. Kind regards – Yours RMV App Team

Andrea Bertolino
the app works very bad. I had a previous account I used few months ago and it seems that is was deleted (I cannot recover it). I created a new account on the same email and I cannot login on the app (only on the web): it is just say error without any explanation. Honestly, one of the worst app for transportation in Europe. it is supposed to make easier to purchase tickets... not this one
Rhein-Main-Verkehrsverbund GmbH
July 6, 2026
Hello, we apologize for the inconvenience this has caused you. In some cases, reinstalling the app may help. If that doesn't work, please contact our support team: www.rmv.de/kundenanliegen. Best regards, — Yours RMV App Team