With the free Post & DHL app, the most important postal and parcel services are at your fingertips at any time and anywhere on your smartphone or tablet - from purchasing stamps or parcel stamps to tracking shipments. As a registered customer, you benefit from additional advantages.
TRACK • Shipment tracking including barcode scanner • All shipments at a glance including delivery time and detailed information • Book all available delivery options for a shipment • Letter announcement: Free announcement of letters that will be delivered shortly, including envelope photo and push notification • Show shipment status for letters (e.g. registered mail or priority mail) and goods mail • Scan matrix codes on stamps before sending and use basic tracking for letters • Find out more information about the stamp and the motif after scanning • Save and manage up to 10 programs • Push notification about the current status of the shipment and new letter announcements • DHL Live Tracking: Track shipments in real time on a map including countdown and delivery time window
Additionally for logged in users: • Store and manage up to 100 shipments • Automatic display of many packages with postal numbers • Digital notification for delivery to a desired location, to a neighbor or to the branch • DHL Live Tracking: On the morning of delivery, you will receive a package notification via email and/or push message indicating the 90-minute delivery time window and, for many shipments, an additional notification approx. 15 minutes before delivery
FRANKING • Purchasing postage for parcel and parcel shipping within Germany, the EU and the world • Booking function for pick-up orders • Access to local and online address book to select recipient and sender addresses • Combine shipping stamps in increments of 10 as needed to create a savings set and save up to 20% on shipping costs • Payment function via PayPal, credit card or direct debit • Display of a QR code for free printing of the mobile parcel stamp in branches, at packing stations or at the delivery person • Display the parcel stamp as a PDF for printing or forwarding as an email • Cancellation function for purchased shopping carts • Display of shopping carts from the last 30 days • Request postage for postcards, standard letters, compact letters and large letters in the app, pay online and immediately use it as a mobile stamp or internet stamp • Determine the appropriate postage with the help of the postage advisor
Additionally for logged in users: • Synchronization of DHL Online Franking shopping carts for the last 30 days • Save your favorites in your DHL customer account
LOCATIONS • Pack station, parcel box & branch and parcel shop search including information on opening times, offers and distance • Results as a convenient map & detailed list view • GPS-assisted search or manual entry possible
PACKING STATION • Details about Packstation shipments (including collection code) • Operate app-controlled packing stations via app • Display of the location where the package is ready for pickup • Be informed via push as soon as your package is ready for collection at the branch or packing station • One-time device activation, e.g. by scanning the customer card or an activation code by letter.
MY BRANDS • All mobile brands for parcels and returns at a glance • Simply send to packing stations, branches and our deliverers without having to print yourself
MORE • Display your user data • DHL customer account: o Manage your settings for receiving parcels and letters and receive your parcels flexibly, e.g. at the packing station o By participating in the bonus program, you collect valuable points when sending via online franking and when receiving parcels, which you can redeem for postage and shopping vouchers • Configuration of push notifications • Help, Services & Info: FAQs, customer service contact (Facebook or service chat) and further information
Use the Post & DHL offer conveniently on your smartphone or tablet
Updated on
Oct 12, 2026
Productivity
Data safety
arrow_forward
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity, App info and performance, and Device or other IDs
This app may collect these data types
Personal info, Financial info and 6 others
Data is encrypted in transit
You can request that data be deleted
See details
Ratings and reviews
phone_androidPhone
laptopDesktop
tablet_androidTablet
4.2
413K reviews
5
4
3
2
1
Panthera Tigris
Flag inappropriate
Show review history
August 27, 2026
When the app asks for a review, that only warrants 1 star. Especially when your app serves little purpose compared to the old way of ID + Pin. Yes I'm still salty about that. And to make matters worse: The app seems to automatically log you out ever couple of months. Which is super awesome, when you notice in front of a Packstation, where you are trying to retrieve your package.
7 people found this review helpful
Deutsche Post AG
August 27, 2026
Hello Panthera Tigris, the customer account is currently being gradually transitioned to a new login system. You will therefore need to log in using the new system, which may look slightly different. Your login credentials, security settings, and account settings remain valid.
Dima Volkov
Flag inappropriate
Show review history
September 16, 2026
App is not perfect, fine. Unlike the quality of service - delivery. You there made a very wise choice hiding behind hotlines and "contact us" forms. Otherwise you'd hear a lot of "good words" about weeks of parcels leaving for delivery and being postponed day.by.day. Or about unforeseen circumstances of parcels missing delivery being 1 stop from delivery...after 7 hours of waiting...for several days. Or parcels being left "in an instructed place", without me instructing/knowing where is that.
2 people found this review helpful
Relegaberis Eric
Flag inappropriate
July 4, 2026
Worst delivery app I've ever used. The tracking is unreliable, and every driver seems to do something different. Some leave packages without telling me, some expect me to come downstairs, others don't, and some don't even attempt delivery. In my latest case, the app marked my package as delivered, but it never arrived. If the tracking actually worked, I wouldn't have these problems. I'm always willing to come downstairs and collect my package I just need accurate updates.
14 people found this review helpful
Deutsche Post AG
July 6, 2026
Please contact our customer service. There are many contact options available to you in the ‘Mehr Bereich’ section of our app. Alternatively, you can use www.dhl.de/meinkundenservice.💡We will be happy to help you there. Best regards
What’s new
Liebe Nutzerinnen und Nutzer, in dieser Version haben wir das Anmeldeverfahren aktualisiert und noch sicherer gemacht sowie kleinere Fehlerbehebungen und Verbesserungen vorgenommen. Nach dem Update ist eine erneute Anmeldung erforderlich, wenn Sie zuvor angemeldet waren. Vielen Dank, dass Sie die Post & DHL App nutzen! Hinterlassen Sie gern eine positive Bewertung, wenn Sie mit der App zufrieden sind. Ihr Post & DHL-App-Team