All your essential Telekom services in one app – check data usage, manage contracts and bills, top-up credit, track orders, and easily browse or buy plans.
CHECK DATA USAGE & COSTS: View your remaining data at any time. If your data is used up, you can easily book a DayFlat or SpeedOn Pass.
TOP-UP YOUR PREPAID CREDIT: Use MeinMagenta to check your phone’s prepaid credit, remaining minutes and text messages at any time. There are three convenient options for topping up your credit: instant top-up, top-up code and automatic top-up.
VIEW YOUR BILLS: Access your monthly bills at any time with MeinMagenta. Check payments and refunds in one place and see whether your account is currently balanced.
OPTIMIZE INTERNET AND WIFI: Set up your Telekom router and WiFi repeater with the MeinMagenta app and easily check if your network is up and running; anytime, any place. Display connected devices and manage security settings. Find helpful tips and functions for troubleshooting.
MAGENTA MOMENTS: Benefit from our exclusive loyalty program as a customer! Magenta Moments frequently offers special gifts, benefits and surprises. From mobile services to streaming and shopping - we want to thank you for your loyalty.
ARTIFICIAL INTELLIGENCE TO ANSWER YOUR QUESTIONS: ‘Magenta AI’ is your personal companion for precise and fast answers. Simply use your voice or text and we deliver you helpful and summarized answers to all your questions, thanks to our partner Perplexity.
Ask Magenta, our digital assistant, helps you around the clock and with no waiting time for your Telekom -related queries such as contracts, bills, orders or technical issues.
HELP AND SERVICE: With MeinMagenta, you can resolve common issues yourself in no time at all. Well-organized help categories, troubleshooting tools and a convenient full-text search function will help you.
APP WIDGET: Quickly view your data usage without having to open the app.
We look forward to hearing your opinion at www.telekom.de/community
Enjoy the app! Your Deutsche Telekom
All Telekom services in one app. Manage your plans, contracts, orders & benefits
Updated on
Oct 13, 2026
Communication
Data safety
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Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Financial info and 4 others
This app may collect these data types
Personal info, Financial info and 5 others
Data is encrypted in transit
You can request that data be deleted
See details
Ratings and reviews
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4.4
263K reviews
5
4
3
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1
MrHondoMan
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September 15, 2026
Rubbish. Only means to register a pre-paid sim short of driving an hour to an authorised Telekom shop. Buggy and fails to work. Constantly stops when scanning a chipped ID card. Have attempted to register the SIM roughly 20 times. Odd that one cannot perform a video ID with a Telekom agent. Interesting, when adding a DOB, ID card number and valid end date, the text boxes do not show what is being entered. The boxes appear blank, but one can see the cursor move. These are known bugs to Telekom.
4 people found this review helpful
Telekom Deutschland GmbH
September 16, 2026
Hallo MrHondoMan, vielen Dank für das Feedback. Wir nehmen deine Rückmeldung gerne entgegen. ^Klaudija
Andrei
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April 1, 2026
I have a prepaid sim card. After registration, I found that the contract linked with my number doesn't show up in the app. Most of the functions show me "Unknown error". The manual says, that i can add a contract using the "settings -> manage contracts" but there is no such option (in both, English and German versions). So, this app didn't solve any of my problems.
10 people found this review helpful
Telekom Deutschland GmbH
April 2, 2026
Good morning Andrei, thank you for the feedback. We are happy to help you. In order to do that, please reach out to us in the Telekom helps Community. https://telekomhilft.telekom.de/ ^Rebekka
John Doe
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May 13, 2026
While the app does look good and does give me somewhat of an advantage, loading times are a nightmare. Everything feels slow and sluggish. Not to forget the biggest elephant in the room: So many generic error messages, especially while ordering or extending a contract! This is a big issues because no order confirmation is generated, order is not visible in the app and support cannot find the order in the system but multiple payments where withdrawn from my credit card.
6 people found this review helpful
Telekom Deutschland GmbH
May 13, 2026
Thank you very much for your feedback. We are constantly working to improve the app and integrate even more features and functionalities. Kind regards ^Caro